Return & Exchange Policy

IQRA KHALID STUDIO unfortunately does not have ANY RETURN or REFUND policy, however exchange of articles is possible under conditions:

  • In terms of a faulty article, please provide pics and videos of the faulty/damaged article please contact us at iqrakhalidstudio@gmail.com and our customer service representative will help you with the exchange process.
  • In case of ordering a wrong size, you can contact our customer service representative and the item will be replaced with a new order with only a small amount delivery fee and with a small process to be followed which the IKS team will guide on WhatsApp (0337-0772477). Please note that all exchanges are subject to availability of the item.
  • There is no return policy for a wrong size. However if you need assistance regarding the sizes we have our size chart attached below the article descriptions to help you select articles with correct sizes also you can call or whatsapp the number provided for further assistance. 
  • Please note we will not be exchanging the article more than ones aswell and the exchange is valid if the article is sent back within 3 working days to the office with assistance and customer has raised the query within 48 hours after delivery.
  • No exchange or return policy for articles brought during the SALE.